Bug - "bet size cannot be accepted"

[Bog]

Hi. I noticed a bug. When I try to set a stake, I only cat type round numbers. For example, if I want to set stake 4,4 euro I can't. I get this message "bet size cannot be accepted". Is this a bug?

[admin]

Hi Bog,

Yes it is a known issue. Try to use comma (",") instead of dot (".") to separate fractional part of the bet size.
What localization you are using on your device? I mean interface language of your phone.
Thanks!

[Bog]

Hi Bog,

Yes it is a known issue. Try to use comma (",") instead of dot (".") to separate fractional part of the bet size.
What localization you are using on your device? I mean interface language of your phone.
Thanks!

It's working your fix using "," ! Thanks! My phone language it's romanian. Sorry for the late reply.

[rafaelkafka]

My account is on Dollars but the 3.0 version thinks i am using Brazilian Reais and the message "bet size cannot be accepted" happens all the time. Is there a fix for that? Thank you a lot in advance. The new version is great!

[SupportTeam]

Lets try to separate these problems

1. BetOnDroid shows wrong currency for your account. Do you see that every time or just once?
2. Your bet is not accepted. Do you see that error while trying to change your bet size with bet change screen or that error reports Betfair server?

Anyway screenshot of the issue will be very welcome.

[rafaelkafka]

1 - Yes, every time since the migration for the 3.0 version. 2 - Size of the bet is invalid, in portuguese. Can i put Betondroid back on english and dollars? My account is on dollars. I always used the responsibility with a constant value. Thank you a lot for your attention.

photo_2019-11-18_16-48-17.jpg (23.75 KiB) Viewed 27477 times

[rafaelkafka]

Lets try to separate the problems

1. BetOnDroid shows wrong currency for your account. Do you see that every time or just once?
2. Your bet is not accepted. Do you see that error while trying to change your bet size with bet change screen or that error reports Betfair server?

Anyway screenshot of the issue will be very welcome.

Thank you a lot for your help. I discovered a solution. In the settings section everything gets back to normal if you change the markets language to English. My account is on Dollars again and i can put any value. Thank you a lot!

[SupportTeam]

Awesome!

Thank you for providing full details of the issue and workaround you have found.
We will start investigate why markets language could affects a user account currency.

[vijack100]

Não consigo apostar em lay, me ajudem. Sou Do Brazil

[admin]

Thank you for reporting issue.

What is the currency of your account?