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Login issue with Android 5.xx devices

Posted: Wed Aug 02, 2023 6:46 am
by admin
Affected Android versions: Android 5.xx ONLY
Affected devices: Any
Affected BetOnDroid versions: Any

Issue description: It is not possible to login to your Betfair account using your credentials because of missed server's trusted certificate.
Workaround:It is not possible to fix the issue on BetOnDroid side because the issue is related to your device but not to the BetOnDroid software. Please use steps below in order to fix the issue in your phone (only applicable for Android 5.xx phones)

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1. First download IdenTrust CA 1 server certificate to your phone's "Download" folder (long click on link and select "Download link" from context menu)
2. Go to Android Settings
3. Tap "Security" menu item

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4. Tap "Install from SD card" menu item

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5. Select "Download" folder

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6. And select "IdenTrust.Root.pem" certificate name you recently downloaded

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6. Type certificate label, e.g., "IdenTrust Commercial CA 1" and tap OK

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Congratulations! New user trusted certificate is installed to your phone. Betfair login issue now resolved!
Enjoy!

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